Interior & Exterior Car Accessories At Rock Bottom Prices.

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Making a Purchase – Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and then click the Order now button. You will then be asked to complete a mail order form. We accept credit card payment. We accept Visa, MasterCard, Switch, Access and Delta cards for mail order transactions. If purchasing by credit card, delivery of goods can only be made to the registered address of the credit card holder. For security reasons this information will be checked with the bank of the credit holder prior to despatch to verify that they match. We can currently only supply products to the UK and Channel Islands. Delivery – Place your order for in-stock items up to 11.30 A.M. Monday to Friday and subject to your credit card being authorised and barring system failure, we will ship on a courier service within 7 Working days. This is part of the standard delivery charge associated with your order and is not a guaranteed service. We advise you to ensure somebody be present at the delivery address since all items are shipped by courier and small parcels via Royal Mail. A signature would be required upon delivery. If no -one is at home the courier or Royal mail will leave a card under your door, enabling you to re-arrange a delivery or for you to pick it up from their local depot. Back order we will contact You if the item is not in stock and you will be asked if you wish to place the item on back order. If so we will back order the item for you. Normally, back order takes 10-14 days, if the manufacturer has the item in stock. Credit Card Security – Security is always a concern whenever online commerce and payments are involved. To address this, Realheadturner.com puts all its servers behind firewalls (a security device), backs up customer data frequently, and uses SSL (Secure Socket Layer) encryption for credit card orders. Please note the 'padlock symbol' on your browser for your peace of mind. Queries – All queries received on-line, by fax or telephone will be answered within 48 hours. We will do our utmost to resolve any query within 48 hours. Your satisfaction – We guarantee your satisfaction. Goods are not supplied on a trial basis, please check compatibility prior to purchase. This does not affect your statutory rights as a consumer. Only faulty goods will be replaced. (N.B Please email us prior to returning for further instructions) Customer Service and support – If you need to reach us, please email us on sales@realheadturner.com Alternatively, you can call on 00447005980792 or fax us on 00447003966086 or write to us at RealHeadTurner.com Privacy Policy – RealHeadTurner do not disclose buyers information to third parties. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your email address to other trusted traders unless you agree. We will never collect sensitive information about you without your explicit consent. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We will not transfer your information outside the EEA (European Economic Area). We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. If you have any questions regarding our privacy policy, please email Shakir Hussain at sales@realheadturner.com